How Not to Communicate a Layoff

On Friday, a friend of mine received news that her position was being eliminated and effective immediately she had been laid off. This, of course, was horrible news. Being laid off unexpectedly right before the holidays is just awful. She had worked for the company for 22 years. How do you tell a loyal employee of 22 years that she is being laid off? In this case, the HR rep left the employee a voicemail. The employee received that voicemail during the 15 minute break she had while on jury duty. “Hi Jane, this is Mary from HR. I’m sorry … Read More

Disconnecting in a Hyperconnected World

Technology has revolutionized the way we do business. We can meet with a dozen remote team members face-to-face on Google Hangout with the click of a mouse. We can crowdsource decisions through our social media networks and receive hundreds of opinions in minutes. And we can search for price comparisons while we stand in a store. In so many ways, we are more agile, informed, and connected than ever. We are potentially unhealthier than ever as well. Laptops, iPads, and smart phones are ubiquitous in the workplace. We can work from a conference room, home, a plane, the beach, a … Read More