Making Friends and Influencing Others: Leading without Authority

New leaders are often surprised and frustrated when they learn that holding a leadership title does not necessarily mean they have any authority. This is an especially painful realization for experienced leaders accustomed to a traditional hierarchical organization that transforms into a matrix organization. To these leaders, it feels as if they’ve been dropped in a foreign country where the language they’ve used their whole lives is suddenly unrecognizable to others. Traditional command-and-control style tactics don’t work when you have more peers than subordinates. In a matrix organization, where there is much less formal authority, leaders must excel at unique … Read More