In most organizations, the plan to “return to normal” looks nothing like our pre-pandemic version of “normal.” While some organizations have chosen to stay remote, most have engaged a hybrid model for their return to work plans. Hybrid teams allow flexibility to adapt to various employee needs while reducing the number of employees who are on-site on any given day. From the employee perspective, this is a great compromise and acknowledges that each person’s work style preferences are unique. From a leadership perspective, frontline leaders will now experience unique challenges that test their soft skills more than ever before.