Optimize Performance—Think Like a Consultant


“How are you?” I asked. “Good. Busy as always, of course. It’s good to be busy.” Certainly, I knew my colleague meant that he is thankful his business was thriving, but I noticed a trend. Any time I reached out for a check-in, his response was the same: “I’m good. Busy, busy, busy.” And I responded automatically by saying, “That’s great! I’m glad things are going well for you.” A few hours later, I would reflect on the conversation, and I always felt a little unsettled. Were things actually going well, or had I been distracted by the excitement of … Read More