Resilience: The 21st Century Workplace Skill

From our archives: Many of us grew up learning the 3 R’s throughout our education (reading, writing, and arithmetic). However, as technology changed and the needs of the workforce became more complex, educators realized the true skills necessary for success had changed as well. For the past decade, educators have been focused on teaching the four C’s that have been deemed 21st Century Workforce Skills. The 4 C’s necessary for workforce readiness are critical thinking, communication, collaboration, and creativity. Many organizations report that, despite higher education’s focus on the 4C’s, new graduates still lack basic proficiency in these areas.

Unlock Relationships Through Validation

image of hands giving thumbs up sign

Although there are some substantial individual differences in our need for rewards and recognition, all humans need (and deserve) to feel seen, heard, and understood. Some individuals need more acknowledgement than others, but at a minimum we never want to feel invisible (or worse—disregarded). This is particularly challenging for leaders in a year where intact in-person teams have now become virtual teams often working on a flexible schedule. While we need to be intentional about staying connected with our team members, we can unlock a stronger relationship by placing a high priority on validation.

Optimize Performance—Think Like a Consultant

Woman-Consultant

“How are you?” I asked. “Good. Busy as always, of course. It’s good to be busy.” Certainly, I knew my colleague meant that he is thankful his business was thriving, but I noticed a trend. Any time I reached out for a check-in, his response was the same: “I’m good. Busy, busy, busy.” And I responded automatically by saying, “That’s great! I’m glad things are going well for you.” A few hours later, I would reflect on the conversation, and I always felt a little unsettled. Were things actually going well, or had I been distracted by the excitement of … Read More

Information Overload: Still A Challenge for Leaders

Information Overload

Editor’s Note: This blog was originally posted prior to the coronavirus pandemic. We’re hoping 2021 will see us making a healthy return to the pre-COVID days. With the family loaded in the car, you’re headed to your child’s friend’s house. While you’ve never been to this house before, you know the general area and have the address on hand. As you get closer to the destination, what do you do? Do you continue chatting away with the family about your plans or do you turn down the radio and ask everyone in the car to be quiet? Like most people, … Read More

Resilience: Another Look

Many of us grew up learning the 3 R’s throughout our education (reading, writing, and arithmetic). However, as technology changed and the needs of the workforce became more complex, educators realized the true skills necessary for success had changed as well. For the past decade, educators have been focused on teaching the four C’s that have been deemed 21st Century Workforce Skills. The 4 C’s necessary for workforce readiness are critical thinking, communication, collaboration, and creativity. Many organizations report that, despite higher education’s focus on the 4C’s, new graduates still lack basic proficiency in these areas.

Vacation Time Can’t Solve Your Burnout Problems

Photo of Burning Match

“I hope you enjoyed your time off and are feeling refreshed after the holidays.” After a long, exhausting year that tested the resilience of every worker in the world, that email greeting seems innocent enough (if not hopeful). Leading up to the holidays, many workers used the vacation time they banked all year long to take an extended break from work. As they hustled through their last days in the office, they imagined how an extended vacation would provide a renewed sense of energy to start the new year. But for many workers, reality is setting in that they did … Read More