Sherwyn Morreale, PhD, is Professor of Communication at the University of Colorado, Colorado Springs. One of her primary research areas includes organizational communication and trust building. Dr. Morreale has worked nationally and internationally in the presentation of numerous programs on trust and organizational excellence.
Pamela Shockley-Zalabak, PhD, is President of Communication Consultants, Inc., and Chancellor Emerita and Professor of Communication at the University of Colorado, Colorado Springs. Her work focuses on how trust impacts organizational excellence and how trust and distrust influence global organizations working across multiple cultures with differing histories and experiences.