When Generations Collide: How to Solve the Generational Puzzle at Work

An Executive Forum Presentation by Lynne C. Lancaster, Synopsis by Rod Cox
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Generational collisions are among the key management issues being faced by leaders of today’s organizations.” Because people are living longer and staying in the workforce longer, this is the first time in history that four generations are likely to find themselves looking at each other over the same conference table. The research of Lynne C. Lancaster (with business partner David Stillman) clearly shows that many problems formerly ascribed to loss of employee loyalty and work ethic are actually generational in nature.

Companies are finding that productivity, culture and viability are being negatively impacted by poorly handled generational issues. Indeed, 65% of the research respondents say that generation gaps make it hard to get things done.”