Fall Session Introduces the tools and processes for effective knowledge transfer – to cross-train individuals or teams, get new hires up to speed quickly and efficiently, and meet succession needs as employees prepare for retirement (12 1/4 credits). Meets November 17 and 18, 2020.
Fall Session Frontline leaders face different motivational challenges from mid- to upper-level managers. Tasked with leading a fully-contributing workforce, their ability to manage relationships and keep employees engaged has a direct impact on the bottom line. Step-Up gives first-time supervisors and leads key insights and specific skills designed to handle the new responsibilities of leadership, workforce engagement, planning and production. Step-Up is a three-day workshop, plus one. The workshop focuses on developing a real connection between front-line supervisors and the business case. It helps participants learn to achieve accountability through consultative leadership, creates an understanding of team dynamics and integrates ... Read More