Little Things Make a Big Impact

Little things make a difference

When Richard Branson walks through the airport greeting Virgin Atlantic employees and chatting away with customers, we applaud him for taking time to appreciate others. A little thing like saying hello goes a long way. Taking a personal interest in team members and expressing concern for the challenges they’re going through builds deep connections that break down the office walls. Sending a thank you note, being on time, and saying please…these are all little things that are widely believed to make a big difference. Thousands of leadership development books suggest when you pay attention to the little things, big things … Read More