Larry Johnson
Larry Johnson is an internationally renowned speaker and business consultant. His clients include Lloyds of London, Harley-Davidson, JP Morgan Chase Bank, Loreal/Matrix Cosmetics, Nordstrom Department Stores, American Express, American Medical Association, and Southwest Airlines.

Larry is coauthor of Absolute Honesty, author of What to Say to a Naked Emperor, and has published more than 40 articles in national and international journals on the topics of leadership, customer service, and teamwork. When Larry Johnson speaks, behaviors change, interpersonal skills increase, employee attitudes improve, and group performance climbs. An expert in management practices, human relations, and customer service, Larry presents more than 200 seminars and speeches per year. His humor-filled, content-packed programs will give your people positive, practical ideas for achieving organizational and individual excellence. He is a regular speaker at Inc. Magazine's international conferences, and has been a featured speaker at eight conventions of the International Customer Service Association.

Larry's background includes 4 years in health care management, 7 years as a training manager in government and private sector, and 15 years as president of his own consulting firm. Larry Johnson received the City of Phoenix Award of Excellence for the city's team-based quality improvement program, a program then featured in a PBS-TV documentary by Tom Peters titled, Promoting the Common Good--Excellence in the Public Sector. Larry Johnson holds a Bachelor of Arts in Education from Arizona State University and a Masters of Education in Counseling Psychology from Northern Arizona University.

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